Your email stays your email.
Ackmail is designed to provide acknowledgment and workflow visibility while minimizing access to email data.
Ackmail does not read or store the body of your emails.
Ackmail does not read or store email attachments.
Ackmail uses Microsoft and Google authentication. Ackmail does not collect your Microsoft or Google password.
If Ackmail becomes unavailable, normal Outlook or Gmail sending and receiving continues to work.
Ackmail is designed to use only the information required for acknowledgment and workflow status functionality.
Authentication is handled through Microsoft and Google identity systems.
Ackmail aims to request only permissions required for product functionality.
Ackmail is an enhancement to email and is not part of the underlying email-delivery path.
Does Ackmail read the body of my emails?
No. Ackmail does not read or store email bodies.
Does Ackmail access or store attachments?
No. Ackmail does not read or store email attachments.
What information does Ackmail use?
Ackmail uses information necessary to associate acknowledgment and workflow status with the correct message or conversation, such as relevant identifiers, participant information, acknowledgment/status values, optional ETA information, and timestamps.
Does Ackmail collect my Microsoft or Google password?
No. Authentication is handled through Microsoft or Google OAuth/OIDC.
Why does Ackmail request Microsoft or Google permissions?
Permissions are requested to support specific Ackmail functionality. Ackmail aims to follow least-privilege principles.
What happens if Ackmail becomes unavailable?
Normal Outlook and Gmail email continues to work. Ackmail operates separately from the underlying email-delivery process.
Does Ackmail sell customer email content?
No. Ackmail does not sell customer email content.
Does Ackmail use email bodies or attachments to train AI models?
No. Ackmail does not use customer email bodies or attachments to train AI models.
We welcome security and privacy questions from customers, IT administrators, and security teams.
security@ackmail.io